Aval Vastram – Privacy Policy

Last Updated: 20 November 2025

Aval Vastram (“we”, “us”, “our”) is committed to protecting your personal information and ensuring a safe shopping experience. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with us through Instagram, WhatsApp, email, or any other platform.

1. Information We Collect

We may collect the following types of information:

Personal Information

• Name

• Phone number

• Email address

• Shipping/billing address

Order & Payment Information

• Product preferences

• Order details

• Payment mode (No card/bank details are stored by us)

Technical Information

• Messages or enquiries sent via Instagram, WhatsApp, or email

• Any photos or references shared voluntarily for product customization

2. How We Use Your Information

We use your information to:

• Process and deliver your orders

• Communicate order updates, confirmations, or clarifications

• Provide customer support

• Share product catalogs or updates when requested

• Improve our services and product offerings

We do not sell or share your personal data with third-party marketing companies.

3. Information Sharing

We may share your information only with:

• Courier partners for shipping your order

• Payment gateways (UPI/Bank Transfer) — we do not store sensitive financial data

• Government authorities, only if legally required

We never disclose your personal details for any other purpose.

4. Data Protection & Security

We take reasonable measures to protect your information:

• Your chats and order details are kept confidential

• Access to customer information is limited to the Aval Vastram team

• No payment details like PIN, OTP, card numbers are stored

5. Customer Rights

You have the right to:

• Request to view your stored data

• Request corrections to your information

• Ask us to delete your information after order completion

• Opt out of promotional messages anytime

6. Cookies & Tracking

Since Aval Vastram operates mainly through Instagram/WhatsApp, we do not use cookies. However, these platforms may use their own tracking tools as per their policies.

7. Policy Updates

We may update this Privacy Policy occasionally. Changes will be posted on our Instagram bio or communicated as required.

8. Contact Us

For any privacy-related queries, contact:

Aval Vastram

📞 +91 9677806190

📞 +91 9500582810

📧 avalvastram@gmail.com